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Terms and Conditions

Website policy terms of use

Your use of our site means that you accept, and agree to abide by, all the policies in these terms of website use. 

 

We may revise our terms and conditions  and website policy use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

Privacy Policy

By submitting any forms from this website you agree to the collection of your personal data including your email address for the purpose of responding to your enquiry only. Your data will not be passed on to any third parties.

Cookie Policy

The Alloy Team (“we” or “us” or “our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website thealloyteam.com including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customise the Site and improve your experience. 

 

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification. 

 

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted. 

Use of Cookies

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience. 

 

Types of Cookies

The following types of cookies may be used when you visit the Site:

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you. 

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved. 

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won't work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site. 

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser. 

 

Control of Cookies

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site. 

 

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

 

Apple Safari

Google Chrome

Microsoft Edge

Microsoft Internet Explorer

Mozilla Firefox

Opera

Android (Chrome) 

Blackberry

Iphone or Ipad (Chrome)

Iphone or Ipad (Safari)

 

In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.

 

Other tracking technologies

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customise the Site and improve your experience. A “web beacon” or “pixel tag” is a tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

 

For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy above.  This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.

 

Cookie Policy last updated [May 2021].

Uploading content to our site

 

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable use policy below.

 

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. [If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.]

 

Any content you upload to our site will be considered non-confidential and non-proprietary. You should make sure that you have the right to upload all content. We do not make any claim to the ownership rights in your content, but you are required to grant us and other users of the Site a limited license to use, store and copy that content and to distribute and make it available to third parties for the purpose of providing the service.

 

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

The content on our site is provided for general information only.  Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Acceptable use policy

This acceptable use policy sets out the terms between you and us under which you may access our website www.thealloyteam.com (our site). This acceptable use policy applies to all users of, and visitors to, our site.

 

Prohibited uses

You may use our site only for lawful purposes.  You may not use our site in any way that breaches any applicable local, national or international law or regulation, or in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards

To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

 

You also agree:
Not to reproduce, duplicate, copy or re-sell any part of our site 
Not to access without authority, interfere with, damage or disrupt:

  • any part of our site;

  • any equipment or network on which our site is stored;

  • any software used in the provision of our site; or

  • any equipment or network or software owned or used by any third party.

 

Content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.  You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

 

Contributions must:

  • Be accurate (where they state facts).

  • Be genuinely held (where they state opinions).

 

Contributions must not:

  • Contain any material which is defamatory of any person.

  • Contain any material which is obscene, offensive, hateful or inflammatory.

  • Promote sexually explicit material.

  • Promote violence.

  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

  • Infringe any copyright, database right or trade mark of any other person.

  • Be likely to deceive any person.

  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

  • Promote any illegal activity.

  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.

  • Be likely to harass, upset, embarrass, alarm or annoy any other person.

  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

  • Give the impression that they emanate from us, if this is not the case.

  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

 

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site.  When a breach of this policy has occurred, we may take such action as we deem appropriate.  

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
Issue of a warning to you. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy.  The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

 

Equipment Loan Scheme Disclaimer 

 

Equipment Description:

 

Universal spare wheel (USW)

USW Hub ring adaptor

USW EFS adaptors 

USW bolts

Replacement value of equipment: £300 per wheel

 

The Alloy Team will loan you free of charge a Universal spare wheel (USW) whilst yours wheel(s) are being refurbished. The USWs are inspected before issue and at the end of every loan session. 

 

We take all steps necessary to ensure they are fitted correctly to your vehicle as per the manufactures specifications. The correct USW size and hub adaptors will be used for your vehicle as per the manufacturers guidance. 

 

All USW are photographed after fitting. You should check you are happy with the fitting before The Alloy Team technician leaves.

In the unlikely event that we are unable to carry out the work due to no fault of our own, you may be subject to a £40 call out charge.

 

 

Conditions of use for Universal Spare Wheel (USW)

 

You use the USW(s) at your own risk. 

The USW(s) are loaned free of charge with no warranties whatsoever.

The USW(s) are loaned with the express understanding that the borrower assumes sole responsibility for its continued safety, operation and maintenance whilst in their possession and agrees to check the wheels are safe and secure before each journey.

Agree not to drive on USW(s) above 55mph.

Acknowledge that you are driving your vehicle with the USW(s) on your own insurance policy. You should check your insurance policy to make sure you are covered before driving your vehicle on the public road.

We will be held responsible for any damage, of theft of the USW(s) due to negligence or improper use whilst in the your possession. Any damaged USW(s) should be collected and inspected by The Alloy Team. No repair work should be undertaken without prior approval.

Agree to hold The Alloy Team entirely free from any liability and claims to any other party relating to any loss or damages that may occur during the use of the USW(s).

Payment Terms

If any invoice amount is not received by the mentioned due date, we will exercise our statutory right to claim interest at 1% of the outstanding balance per week over the Bank of Englands base rate and charge a minimum £40 compensation rate for debt recovery costs under the Late payment legislation if we do not receive payment within 30 days of the invoice date.

 

If you are experiencing financial difficulties, we will always be willing to look at a payment schedule to fit your budget.

If you have questions or comments about this policy or terms of use please contact us.